Managed IT Services

We are a service driven company who specialise in IT Security, IT Support and Cloud Services to empower organisations of all sizes to take control of their IT deployments and plan their IT Roadmap.

End User Support

there when you need us the most

Any Device

more than just desktop management

Global Access

whilst maintaining security standards

Secure Cloud Usage

safely extending your reach

Backup Management

whilst maintaining security standards

Disaster Recovery

continuity planning and emergency aid

Documented Service

continual updates for true transparency

Our Core Services & Solutions

User Support

Whether your device-of-choice is a Desktop, Tablet, iPad, Smartphone, iPhone, or a mixture of these; your Users need a quick and friendly IT Service Desk to fall back on in times of need.

Hardware Support

In addition to the manufacturer’s warranty, CTO typically recommend all business-critical hardware purchased is covered by the extended support services from the vendor…

Managed Services

User & Hardware Support is a reactive service. CTO’s Managed Services work to reduce the need for support by proactively monitoring, managing, and maintaining your entire network…

Perimeter Security

Many SME’s and organisations rely on the basic router from their broadband provider i.e. BT, Virgin Media or an entry level router – like DrayTek – with very docile perimeter protection, but this does not protect your internet network…

Endpoint Security

The threat landscape used to be black and white—you kept the bad stuff out and the good stuff in. Now it is harder to tell the good from the bad, and traditional signature-based antivirus approaches alone are a weak defence against…

Backup / Data Protection

Today’s IT manages various technologies – multiple storage systems (Server, SAN and NAS to name a few), virtualisation technologies (VMware and Hyper-V), databases (SQL), and cloud services (Iaas, SaaS, Microsoft 365) – all of which…

Who We Are – Managed Service Providers

Core Team One is a Yorkshire based IT Managed Service Provider (MSP) who focus on delivering quality IT support to organisations across the United Kingdom and abroad.

Founded in 2018 by a group of individuals with over 20 years’ experience in delivering IT services to the business sector, and many more years than that when combined, we are well established to help business thrive by providing essential support in a complex sector.

Our philosophy is that IT works best when the strategy is simple, and everyone who needs to understand it does so. We focus heavily on helping our customers understand what is in place, so they can look ahead with confidence.

Our Core Team

John Rider

Operations Director

Co-founder of Core Team One and driving force behind the business. Skilled operations professional with significant levels of technical expertise in all areas of Information Technology mixed with a strong dose of commercial acumen. John is an expert in network and disaster recovery solutions, as well as managing and delivering projects. Customer service runs through his veins.

Michael Holroyd

Technical Director

Technical expert and deployment specialist, highly skilled in IT Infrastructure, Virtualisation, IT Security, Business Continuity and Disaster Recovery and all things Microsoft Teams. Also possesses great skills in Windows Server 2012/16/19, VMWare and Hyper-V Virtualisation, Veeam Backup Solutions along with the Fortinet Security Fabric.

Richard Payne

Senior Consultant

Commercially aware Sales and Marketing professional who adopts a consultative approach to his clients. Richard builds strong long-term relationships with customers that are built on solid advice, trust, and honesty. Very experienced, having worked in the Retail, Financial Services, Marketing, Security, and Information Technology sectors.

What are Managed Services and Managed Service Providers?

The IT Sector is riddled with jargon with reference to the terms Managed Services and Managed Service Providers, but here at Core Team One we like to keep things simple.

So, when you hear terms like managed it support, managed it support services, managed it service company, managed IT service provider, managed IT solutions and managed IT services, we are essentially referring to a range of professional IT services to which SMB’s can outsource to a Managed Service Provider.

Managed Service Providers typically deliver professional IT services on a subscription basis; companies pay a fixed amount, usually monthly or quarterly, for a specific set of IT managed services such as: –

These services are typically offered either as packaged services, or as separate items, depending on the needs of the SMB. They are also often priced at a fraction of the cost of a full time IT resource. Give Core Team One a call to discuss your requirements and we will devise a Managed Service to meet your needs.

What People Say About Us

Tom Goldthorpe

Managing Director

Argo Feeds Limited & Horseshoe Distribution

During this difficult period caused by the Coronavirus Pandemic, Core Team One has provided the technology and reassurance to allow our business to operate in a secure and efficient manner. Their response to our needs has been professional, empathetic, and swift.

Vincent McCarry

Operations Manager

Fuel Storage Solutions LTD

FSS took advice from CTO on upgrading our servers and IT in general a few months prior to the COVID19 lockdown. We acted on this advice and it paid dividends when we were able to switch instantly to office personnel working remotely from home. It proved to be a very simple and seamless transition. CTO were instrumental in ensuring FSS was able to maintain business levels throughout the lockdown period.

Darren Waddington

Financial Controller

Hattersley Aladdin LTD

Since using CTO for our IT support we have been able to focus on the operational aspects of the business leaving the IT to take care of itself. I would have no hesitation in recommending CTO as their IT support – Long may it continue.

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