Technology is not only an asset. It is a major investment for your organisation. We can arm you with the insight you need about how these assets are performing, therefore empowering you to make fact-based decisions to optimise your technology investments.
The CTO RMM completes thorough audits of every device and every activity across the entire network. With visibility of your IT assets, we can capture everything from hardware to software to license information and track any system changes daily.
We can provide detailed reports that are easy to understand and are relevant to your business. These reports identify what devices are having the most issues or are not up to date with security patches or are coming out of warranty. Our goal is to give you the information you need to make informed business decisions supported by data.
It is more important than ever to protect your IT infrastructure and the devices you use to run your business. The CTO RMM has built-in comprehensive security measures at every point.
The backend platform is built within the World-Class Amazon Cloud and is protected from external threats with a persistently tested and hardened cloud infrastructure.
Multi-factor authentication safeguards access to each individual user account.
Security controls and privacy mode can be enabled to prevent unauthorised access to devices. With privacy mode, the user must grant permission before their device is accessed by a technician for remote support. The CTO RMM gives us the visibility and control we need to effectively manage all aspects of your IT service delivery, including hardware and software inventory, licensing, monitoring events, response times, resource utilisation, life cycle management and every aspect of your IT environment.
CTO is confident we can keep your technology assets optimised, eliminate disruptions to your operations and to ensure the safety of your business data.