In the search for a solutions provider to take on the task of rationalising and standardising the group IT offering they immediately looked to the team at CTO Ltd.
24/7 IT Support
Our fast, reliable and friendly IT support team can help all sizes of businesses and internal IT teams, no matter what your needs.
CTO’s Network Operation Centre (NOC) can monitor all of your key IT services and are often able to react, respond and remediate before you even notice a problem.
Tired of poor support?
IT problems are frustrating enough, but painful when you dont get the support you need. It doesn’t have to be that way…
IT Support for Small & Medium Sized Businesses
IT Support for Small & Medium Sized Businesses
When you have no IT resource inside your business, it can be a daunting task to switch IT support. The responsibility for manging IT typically falls on the shoulders of Finance or Operations departments who sometimes lack confidence to steer the ship.
When you change IT support to CTO we make it our goal to empower you with the information you need to put you in control of your IT. We can help you transition to a transparent IT platform where you can truley understand your IT posture. You will be able to feed crucial information back into your business with confidence about your IT Security, Continuity, Access and Lifecycle statues, along with a roadmap to close any gaps you have.
We will support you every step of the way and help you become the IT Manager your business needs to continually improve and keep up with todays IT security concious world.
Modern Support
Modern business support
As a modern business support service provider, we provide proactive IT services to improve productivity, prevent problems and solve issues before they start to keep your business live and online.
Our support services include
- Continuous real time system monitoring and proactive maintenance of your IT systems and infrastructure.
- Immediate remote access to your user devices and network infrastructure.
- Award winning Apple, Linux and Windows support and security services.
- On-site technical support in Leeds and Huddersfield and across West Yorkshire.
- Expert Microsoft 365 Modern Work setup, migration, resale, management and support
- Recommended cloud computing providers for both Google Cloud Platform and Microsoft Azure.
- Rapid response technical support from our friendly helpdesk
- Embedded cybersecurity protection through security monitoring and advanced threat prevention
- Technical support for a wide range of technologies and services
- Expert IT manager as a service and strategic health checks and reviews
In addition to service desk support our technical experts constantly monitor the performance and health of your systems. Many routine tasks such as software updates are handled remotely and discreetly to provide preventative maintenance and fix potential problems before they develop.
Support you can rely on
CTO offer a comprehensive selection of top-quality managed IT services covering your business from every possible angle.
If you’re seeking to increase the efficiency and reliability of your systems and support services, then speak to us about your current challenges. We have helped many organisations perform digital transformation and provide ongoing support to help them achieve their long-term goals and future business aspirations.
Firstly, we listen!
Getting IT support is easy!
You get in touch
Simply give us a call on 0113 532 9800 or contact us using our quick and easy online form.
We listen
We listen to your business challenges and future goals to ensure our service is a perfect fit for your business.
Get supported
With a fixed monthly amount and all service outlined in our unique SED (Service Explained Document) your business is supported.
Managed IT Support
Fully managed support for SMEs
We’ll look after your IT so you can focus on business
We’re often told by company managers that the relentless tasks required to keep their IT up-to-date is distracting them from the important tasks in hand to improve and progress their business. Which is why CTO can handle the management and maintenance of all your businesses IT challenges.
Our Services and USPs
Inclusive remote & on-site support
Our remote support service enables us to assist businesses whose workforces need a quick and efficient response when technical issues arise.
Server hardware support
Break/fix hardware maintenance support services to fit your business requirements. For your server hardware support you need a team you can depend.
Cloud business services
Help Your Business Navigate Cloud Complexities and Speed Your Digital Transformation. Discover Cloud Services and Cloud Software, Delivered as a Service, from CTO.
Cyber security solutions
Discover how our cyber security services provide the clarity and confidence you need to lead your business, minimise risk and ensure operational resilience.
Telephone Services
Our hosted telephony services serve to help you keep contact with your clients and suppliers, enabling efficiency within your workforce with computer integration and statistical analytics.
Back-up management
We manage and monitor the backup process for you. Streamline the backup and recovery of your most critical systems, applications, and data with Managed Backup and Recovery.
Managed disaster recovery
A fully managed disaster recovery service that helps you stay one step ahead. We take care of resilience, so you can focus on what’s next.
24/7 infrastructure monitoring
Fully Managed Proactive Support Services For Your Business. Get complete visibility into critical metrics, stay on top of outages & performance issues.
IT DEPT SUPPORT
Support for internal IT teams
Let us expand the capabilities of your IT team
Working as an extension of your team, our engineers and helpdesk deliver proactive and reactive support packages plus complimentary services, that remove the burden of end user issues. Let our team enhance your current technical capabilities and manpower on projects as we work together to achieve your business goals.
- Proactive IT Support
- Reactive fix support
- Cloud & managed services
- 24/7 emergency helpdesk support
- Monitoring and maintenance
- Expert consultancy services
How we can help your business
CTO implemented new infrastructure and successfully migrated Dent from legacy equipment to future-proof their business.
The whole CTO team have been a massive help to LSi organising a new phone system, reconfiguring the whole system/server, including a wifi installation that actually works throughout the two buildings. When others say it can’t be done – call CTO !!
Lloyd Simpson
LSi Ltd
