User Support
Whether your device-of-choice is a Desktop, Tablet, iPad, Smartphone, iPhone, or a mixture of these; your Users need a quick and friendly IT Service Desk to fall back on in times of need. We can help improve the effectiveness and efficiency of your workforce by being there when needed most.
- For User Support our IT Service Desk is open from 8:00AM to 4:30PM Monday to Friday, excluding Bank Holidays. This is for any general day-to-day IT Support enquires about anything you think we can help with.
- For Business-Critical situations we are available 24/7. This is for serious problems that pose a significant risk to your business operation. Examples would be Service Outages, critical Server failure and help with recovery from Power Cuts etc.
All our IT Service Desk staff are seasoned support professionals with decades of experience and extensive knowledge of Microsoft 365 (formerly Office 365), Windows Operating Systems and Applications, Veeam, Datto and Fortinet technologies to name just a few.
